FAQ
Q.
What is Smart Hearing Aid?
A.
It is a hearing aid that conducts a hearing test and makes an adjustment on its own through an smartphone application, regardless of time and space.
Q.
How long does the battery last?
A.
The rechargeable battery can last about 15 hours when it is fully charged one hour.
Q.
What is difference between Smart Hearing Aid and a digital hearing aid?
A.
To adjust a digital hearing aid, it is necessary to visit a hospital or a hearing aid center.
As for the smart hearing aid, you can adjust the device through your smartphone application without your visit to a hospital or service center.
Q.
Is an expensive hearing aid good?
A.
Neither price nor brand is important when you choose a hearing aid.
In addition, whether a hearing aid is imported or made in Korea is not significant.
What matters most is to buy a hearing aid that gives you a feeling of comfort wearing and a good sound.
Q.
The hearing aid that I wear seems to generate a lot of echo-like hollow sounds.
A.
Since a hearing aid clogs your ears and delivers a sound to you, it is natural to generate such sounds.
Nevertheless, if the hollow sounds are big, please slowly volume down the low frequency (low sound) and middle frequency (middle sound) ranges to make an adjustment.
Q.
Why is the hearing aid price inexpensive?
A.
Unlike the firms that import and distribute hearing aids, we directly manufacture and mass-produce the device. So we are able to lower front margin.
In addition, for the persons who are concerned about a high price of a hearing aid despite of their necessity of wearing, we tried to set a reasonable price so as to give them hope.
Q.
Where can I download the smartphone application?
A.
Q.
Where can I buy the hearing aid?
A.
You can find the position and information on your nearby store by searching for a store at the website.
If you want to know the position of your nearby store, please call our customer service center.
Q.
Is it possible try on the hearing aid?
A.
You can visit your nearby store at the website and can directly test it.
Q.
How can I charge the smart hearing aid?
A.
Power on the smart hearing aid and then connect it with the smartphone charger. When the device is fully charged, its red light is turned off.
Q.
What is the attention in smartphone use?
A.
A hearing aid is an electric device vulnerable to humidity. Please pay more attention to it if it gets wet or in humid weather.
There is the line through which the hearing aid is connected with the receiver. Pulling the line hard when you detach the hearing aid can cause a failure.
To detach the hearing aid, please do so smoothly and slowly.
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